Frequently Asked Questions

How late can I place my order to receive next day local delivery?

Orders placed by 3:30 PM Monday through Friday will be delivered next day in our local delivery area.

What is your local delivery area?

Our local delivery area includes South West Alabama, Coastal Mississippi and the Western Florida Panhandle.

Why should I buy local?

When you make purchases from a local company, more of your money stays in the local economy. Money in a local economy is like blood in a body. It must continue to flow freely in order for...
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How can I save money?

Utilizing a single source when possible is an efficient way to shop. OEC can identify cost savings on your office product procurement...
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Where do I put my PO# when placing an order?

To add purchase order number to your order, use the Edit Order Details on the checkout screen.

How do I add an attention line to the order?

To add an attention line to your order, use the Edit Order Details on the checkout screen.

How can I purchase furniture from OEC?

We have a dedicated team of solution oriented account managers to help guide you through finding the best solution for your furniture needs. We have a furniture catalog that you can review to get inspiration before you make a visit to our showroom. We would love to help you make your next purchase. Call us at 800-759-3368 or come by and visit our corporate showroom at 104 E I-65 Service Road N, Mobile, AL.

How do I get a dedicated sales consultant?

To get a dedicated sales consultant, please e-mail info@oecbi.com and request for someone to contact you regarding your office product or office furniture needs. Someone will be in contact with you shortly.

How can I get a login setup?

Getting a login for our website is an easy process. Choose the Register button at the top of the screen to complete the basic information and we will send you a login and password. You can also submit a credit application or order a free catalog on this screen.

On the checkout screen, what is the Edit Account Details for?

Edit Account Details allows you to change the department you are ordering for if your account has multiple departments to choose from.

On the checkout screen, what is the Edit Order Details for?

Edit Order Details includes fields for you to enter an Attention name for the order, shipping instructions, any special instructions as well as a PO number.

On the checkout screen, what is the Edit Cart Items for?

Edit Cart Items allows you to edit your items in your shopping cart changing quantities, removing items, or updating comments for each item.

How do I return an item?

OEC makes returning an item easy and painless. Use the Returns button at the top of the screen to transmit your information to our customer service department who will issue a pickup for the product you are returning for credit.

What are your office hours?

Our office hours are Monday through Friday 8 AM to 5 PM. Our 25,000 square foot used furniture showroom is by appointment only.